Global Billing Delivery Manager

About Everest

Everest is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in the Europe, Bermuda, Canada, Singapore, US, and other territories. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. But the most critical asset in this organization is our people.

Everest has been a global leader in reinsurance with a broad footprint, deep client relationships, underwriting excellence, responsive service and customized solutions. Our insurance arm draws upon impressive global resources and financial strength to tailor each policy to meet the individual needs of our customers.

Our financial strength is evident in Financial Agency Ratings of: A+ A. M. Best, A+ S&P Global and A1 Moody’s Investor Service. We are a market leader for our broad diversified income streams, strong underlying underwriting performance with reduced volatility and strong cash flow. We take pride in being known in the industry as nimble, entrepreneurial and responsive

Everest is seeking a Delivery Manager to join the Everest Information Technology department, located at their US headquarters in Warren, New Jersey, USA or London, United Kingdom offices. 

The Delivery Manager will be responsible for managing Global Billing programs and drive the overall program delivery across global divisions. With superior communication skills, the incumbent will ensure that the strategic programs are delivered with high quality, on time, on budget and in alignment to business objectives.  

Responsibilities include but not limited to: 

• Lead delivery of Billing Program globally and be accountable for the implementation across US, UK & Ireland, Europe, LATAM and APAC regions. 

• Provide management oversight and lead cross functional teams across regions to ensure alignment of program deliverables with business outcomes. 

• Collaborate with internal and external stakeholders including Product Owners, Business SME’s, Release Train Engineers, Solution Architects, Tech Leads, Scrum Masters, Application Engineers, and Platform Partners. 

• Ensure timely delivery by identifying bottlenecks and removing impediments. Identify cross project dependencies, analyze risks, and ensure mitigation of potential risks. 

• Build an environment that promotes continuous improvement and innovation. 

• Deliver business outcomes through excellence in delivery. 

• Own program status communications and dashboards. Drive steering committee meetings and executive level governance meetings. 

• Mentor/Coach a team of Application Engineers, Product Analysts and Quality engineers. Inspire/ Influence teams to achieve success. 

• Provide technical guidance and leadership where necessary, collaborate with architecture teams to drive solution and lead the integration with insurance applications across the organization. 

• Build an environment for continued success. Strive to understand our customers, our colleagues, and key stakeholders, valuing openness and building understanding and trust. 

Work Experience and Qualifications: 

• Bachelor's degree (required) or Master’s degree (preferred) in Computer Science, Information Systems, or a related field. 

• 15 + years of demonstrable experience running global technology programs, 10+ years of leadership experience. 

• Experience navigating and influencing matrixed business stakeholders and functions. 

• Experience working in an insurance or financial services organization. 

• Experience with implementing billing platforms globally. 

• Experience with Billing Platforms like Guidewire or Majesco.