Protecting You from Fraud and Financial Abuse
At Everest, we are committed to protecting our customers from fraud, scams, and financial abuse. We take this responsibility seriously and have dedicated resources in place to detect, investigate, and respond to fraudulent activity.
Our Approach to Fraud Prevention
Everest’s Special Investigations Unit (SIU) works closely with internal teams, industry partners, and law enforcement to identify and prevent fraudulent activity. We continuously monitor for emerging threats and take swift action to protect our customers and the integrity of our services.
Common Scams and How to Stay Safe
Fraudsters may attempt to impersonate Everest or its representatives through phone calls, emails, or fake websites. Be cautious of:
- Unsolicited requests for personal or financial information
- Offers that seem too good to be true
- Pressure to act quickly or provide payment via unusual methods
- Communications from unofficial email addresses or phone numbers
If you’re unsure whether a communication is legitimate, do not respond. Instead, contact us directly using the verified contact details below.
Report a Scam or Suspicious Activity
All reports are reviewed by our fraud prevention team. We treat every report seriously and will take appropriate action to investigate and support affected customers.
What You Can Do
- Stop all communication with the suspected fraudster.
- Do not share personal or financial information.
- Save any emails, texts, or voicemails you received.
- Report the incident to Everest and, if appropriate, to your local law enforcement agency.
How Everest Verifies Communications
To help you identify legitimate communications from Everest:
- We will never ask for your full password or PIN over the phone or email.
- Our official emails will always come from addresses ending in @everestglobal.com.
- You can verify any communication by contacting us directly using the details above.
For more information on how to protect yourself from fraud, visit your local financial regulator’s website.